FAQs
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We believe in giving back to the community. Our primary customers are the public sector, and we believe that the money from taxes should be spent in ways that best benefit society.
Any surplus is reinvested into solutions that benefit more people around the globe, because everyone deserves a safe home.
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We have done our best to secure the data within the support modules for help-seekers with the support of global experts in security and compliance.
We work with security-by-design, centering on user needs and ensuring we cannot track help-seekers.
For our customers, we gather their e-mail addresses for logging in to the Insight platform and for restoring forgotten passwords.
We do not need or collect identities or identifying information of help-seekers. We do not use cookies or tools that track you after leaving the site.
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We understand that security is the most important aspect for people to stay safe, so we have made it our primary focus when designing our support page for help-seekers. We have opted out of certain features and functionality to truly ensure that the user cannot be tracked.
No cookies, no trackers, no trace. We are also here to help educate people about ensuring their anonymity across non-BrightAct platforms, including apps and browsers.
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A pilot is a short collaboration to test new functions and products: you get the keys to Insight, our platform for creating insights that arise from real human needs, and will participate and influence future features.
Pilots help us avoid long, limiting contracts and open the door to more flexibility as, together, we adapt to ever-changing needs of organizations and help-seekers. We hope you stay with us because what we do is fantastic!